Frequently Asked Questions
Do you have a question? Check our FAQ.
If you can't find your answer there we are always happy to help you if something is unclear.
Please feel free to reach out to us anytime you’ve got a question/comment or would like more information about our answering services.
Either give us a message at with "Whatsapp", "Email" or "Facebook Messenger" to talk to a real person and we’ll be happy to get in touch with you quickly!
*Contact our Customer Contact Centre via Lovetex Facebook.
*Contact us via e-mail at lovetexbrand@gmail.com
Corporate Inquiries:
You can reach our corporate headquarters via
Telephone: (02) 2565-2340
Address: 27F.-10, NO. 93, SEC. 1, XINTAI 5TH RD., XIZHI DIST., NEW TAIPEI CITY 22175, TAIWAN (R.O.C.)
Mail: lovetexbrand@gmail.com
Please be sure to include "Attention" information, so we know which department to direct your inquiry to.
Opening Hours: (GMT+8) 8:30am-6: 00 pm Monday to Friday